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Sudden Thoughts And Second Thoughts

Best Time to Write

Occasionally someone will ask me about my writing routine. How do I manage to write regularly? The most immediate thing that comes to mind is having something that really inspires you or gets you thinking, and that you feel compelled to write about it so you can share your ideas with colleagues. Having a steady stream of material to read is also important – and not just library literature, blogs and tweets – but resources from beyond this profession that will expose you to new ideas, stimulate your curiosity and inspire you to apply new ideas to your current situation. The one other thing I’ll usually mention is creating a writing routine and sticking to it as best you can. That usually means identifying both a time slot and a place for your writing. I used to be able to write reasonably well both morning and evening. In the past few years I find myself getting mentally tired by 10 pm, and at that point trying to write is nearly pointless. It may take me 15 minutes to write two sentences, and often I end up changing them in the light of the morning. That’s a huge time waste. So I’ve been shifting more writing to the morning when I have far better productivity. But I didn’t know that research suggests that the morning is the best time for regular writing. Peg Boyle Single, writing for Inside Higher Ed about dissertation writing shared the following:

Experts more often engage in deliberate practice during the morning; research has supported that we have the greatest capacity for sustained, engaged and demanding cognitive activity during the morning.

I agree that it can help to look at writing as a form of deliberate practice where the more frequently we engage in it at a regular time and for a regular duration of time, the more we increase our skill and output over time. It’s always a delight when the research says “you were right all along” (but it’s all right to conveniently ignore when it says you were wrong). I’ve been getting some good ideas from Single’s series of advice columns for dissertation writers. No matter what you are trying to write, you can find some ideas to help you do it better.

We Need One of These For Library Writing

In case you missed it the University of Chicago Writing Program created the academic-sentence generator for those of us too lazy to write our own incomprehensible, pompous academic gibberish. I only wish someone would come up with one of these for library stuff. Here’s an example a random academic sentence I generated:

The emergence of pop culture carries with it the invention of power/knowledge.

Not too shabby. Then again I seem pretty capable of constructing library jargon gibberish quite fine on my own.

Final Word on Neem Essay

Academic librarians have had quite enough to say about this essay, with the majority critiquing or condemning it and a minority suggesting that we are somehow responsible when faculty disrespect us and don’t understand what we actually do. Just two thoughts on this. First, if you or I wrote an essay in the Chronicle or Inside Higher Ed that communicated a completely contemptible view of the faculty, do you think they would be suggesting on their blogs and discussion lists that faculty needed to do a better job of helping librarians to understand them. Pretty laughable. More likely, you or I could write off ever having any chance of being hired at a college or university in this country ever again. Second, the next time a member of the faculty publishes an essay like the one by Neem I think the best thing we can do as a community is just to ignore it. No comments. No discussion. Just a huge deafening silence. I think that would be the best comment of all.

Faculty Blog Round-Up: PowerPoint

Among academic bloggers, yet another battle is raging in the PowerPoint wars.

Margaret Soltan, English professor and the venerable curmudgeon of University Diaries, links to a student’s blog to show how PowerPoint enables and encourages shoddy teaching.

Fellow English professor Alan Jacobs agrees, pointing to students’ sense of entitlement that results from PowerPoint.

Jonathan Rees, professor of history, puts the blame for bad presentations on textbook publishers.

Historian Timothy Burke defends the judicious use of PowerPoint, with suggestions for using it well.

Chad Orzel, a physicist, ponders how best to use PowerPoint, for both in-class lectures and later review.

Physicist Julianne Dalcanton offers a neat tip to solve Chad’s dilemma.

And English professor Scott Eric Kaufman lightheartedly warns of the dangers of putting students in charge of PowerPoint.

What are the benefits and pitfalls of using PowerPoint for library instruction?  How can you integrate it with other presentation tools?

Encouraging Engagement

Right now we’re in the midst of our busiest time in the semester for instruction at my library. I coordinate our information literacy program so instruction is always a big part of my job, but it looms even larger for me at this time of year. If I’m not teaching a class, I’m probably thinking about the classes I teach.

Like many other colleges, most of our library instruction program consists of the single required library class for all English Composition I students. Much has been written about the challenges of the humble one-shot, and I think we do a good job with these sessions given their constraints. Still, over the past couple of weeks I’ve begun to target on a few things that frustrate me. The more I’ve thought on this, the more I realize that a critical factor is engagement.

Student Engagement
It’s no secret that students often find their library sessions to be less than inspiring, and are often more engaged with the computers and each other. Some of these are classroom management issues, though we do require that professors attend sessions with their students, which usually encourages students to pay attention. But relevance is a factor, too: do students see the material covered by librarians as relevant to their coursework? There’s lots of evidence that students are more engaged when their library session is scheduled at the point of need, just as they are starting research on a paper or project. (Anecdotal evidence from the sessions I’ve taught supports this, too.)

One solution is to schedule our English Comp sessions just as students receive their assignments and are beginning their research. We’ve tried a couple of different scheduling strategies, including spreading the sessions evenly over the semester, and concentrating the classes in the few weeks just after midterms. But speaking with students and faculty and our student evaluations reveal that sometimes the sessions are too early, sometimes too late.

Next semester we may try contacting all English Comp faculty just before the semester begins to ask when they’d like to schedule the library session. We’ll need to be sure to emphasize that the best time for students to visit the library with their class is concurrent with their research assignments. Ultimately this scheduling method may not be possible because of sheer numbers: we’re a small library, and this semester there are 126 sections of English Comp. But given the real increase in student engagement that I’ve observed in my classes that do have a research assignment, it’s probably worth a try.

Faculty Engagement
I’ll admit that when I first started teaching library sessions I vastly preferred the classes in which the instructor sat quietly in the back of the classroom while I made my presentation at the front. I was nervous about my own teaching skills, especially covering all of the material in the session, and it seemed easier to go straight through it all without diversion.

Now that I’ve been at this for awhile I really value my library sessions with involved, engaged faculty. I can appreciate many of the reasons that faculty may sit quietly through the class. Many faculty appreciate that librarians have specialized training in research skills and information literacy, and are happy to give us space to teach in our discipline. But when an instructor engages with the librarian and the class — offering additional examples of relevant topics, search strategies, and keywords; reinforcing the need to critically evaluate sources; etc. — these sessions seem to be the most valuable for the students (and also more enjoyable for me).

Encouraging faculty engagement seems like it might be a bit more difficult than with students. A colleague suggested that we maintain the same pairings between librarians and instructors across multiple semesters. This would allow us to develop a closer relationship with faculty teaching English Comp, and help us tailor the library session more closely to the assignment in each class. Again, we may hit a snag because of the large number of sections, though with the increase in enrollment this semester we’ve got a new crop of adjunct English Comp faculty, so this may be a good time to try.

I’m sure there are lots of other strategies for encouraging student and faculty engagement in library instruction sessions. What methods have you used successfully? Which haven’t worked so well?

It Helps To Have Presence

There are many different ways to be a leader in your library or on your campus, and you can lead from any position in the library. Being willing to step up and take responsibility as the idea champion for a project is one way to establish yourself as a library leader. Spotting new trends, connecting the dots and putting it all together to develop an innovative service is another way to express leadership. Seeing things on your campus that need to be accomplished and taking the first step toward getting things done will help establish the library as a campus leader. But no matter what you do or how you do it, it helps to establish presence. But what does it mean to have presence, and how would you go about developing it? Do some people have a natural presence or is it a quality you can learn and acquire?

So how do you know when you’ve achieved this intangible thing we call presence? Chances are you may not know the answer to this question until you encounter your crucible. In the book Crucibles of Leadership, Robert J. Thomas profiles many leaders who were tested by way of experiencing a personal crucible. A crucible is the vessel in which alchemists attempted to turn base metals into gold. Thomas writes:

We can think of a crucible as a transformative experience from which a person extracts his or her gold: a new or altered sense of identity…Crucibles are not life stages…like moving from adolescence to adulthood…Crucibles are more like trials or tests that corner individuals and force them to answer questions about who they are and what is really important to them.

There are dozens of state, regional and national library leadership programs, and they cover many issues that emerging and experienced leaders must know. But I suspect that few offer authentic practice for developing a presence. In Thomas’ book most leaders describe a crisis or catastrophic experience that defined their crucible. Such events cannot easily be manufactured in a seminar setting. Often it is a test of fire that one must prepare for and emerge from successfully. Then you will know you have experienced your crucible.

But a simple test of presence for any leader, is being called upon to speak spontaneously about your library or a library-related issue, such as scholarly communications. For example, at a campus meeting the college president calls upon you, as the representative of the library, to share your vision for a 21st century library, to share your perspective on a recent news item about the changing academic library, or to explain how the library best serves as the heart of campus. Great leaders can speak extemporaneously with great presence so that they inspire others – or at least reassure their colleagues that someone has a command of the situation. How do you prepare for that? Developing presence is a challenge.

According to John Baldoni, presence is not the same as having charisma. In a recent post at his blog he writes:

I define leadership presence as earned authority. You may have a title, but you need to earn the respect and trust of your coworkers. Presence is rooted in fundamental competence, and for anyone who aspires to lead, presence is essential. Developing this is a long process that goes far beyond speaking in public. Some people confuse presence with charisma, but the two are not the same. The former is developed over time; the latter is what you are born with and is a matter of looks, charm, personality, and appeal.

But what guidance does Baldoni provide for those who want to develop and build their leadership presence, particularly when put on the spot to speak publicly – a formidable crucible for many:

Remain calm. Why? Because you are in control! Your stomach may be churning and your palms may be sweaty, but you must realize the microphone is in your hands. This is a little secret that I share with people I coach: people have to listen to you. Whether you croon or wax eloquent, the audience is at your mercy. You are the master of your destiny, or at least the next five minutes. When you keep that thought in mind, you will realize that yes, you can do this. You can speak in front of an audience and you will be okay.

Simple – right? If you seek to establish your presence, a good place to start may be improving your ability to speak like a leader. There are plenty of resources to help with that, such as blogs or organizations like Toastmasters. But even taking time for authentic practice is beneficial; try delivering a short talk on a topic well known to you but do it in front of a mirror. Of course it helps to be well versed on the issues of the day, and to spend time thinking about and crafting your personal vision so that you can quickly articulate it when called upon to do so. Two ideas that may help: (1) be prepared to deliver sound bites and (2) stay on your message.

I learned the first at a prior position when we were required to undergo media training. What is media training? That’s learning how to show grace under pressure when a reporter sticks a microphone in your face and asks for a response to a challenging question (think 60 Minutes confrontations). That rarely happens to a library leader during a crisis, but you never know when a journalist may call you and ask for an on-the-spot opinion about an issue. You need to be ready and long, drawn out explanations won’t cut it. You need to deliver the goods in a concise and coherent way. Sound bite has an unpleasant and superficial tone, but if you want to be quoted correctly and come off sounding like you know your business, it does work. So think in advance and prepare sound bites that you can deliver under pressure and on demand.

The second comes from a workshop I attended at which the main speaker was the author of a book about developing communication skills for leaders. This technique comes straight out of politics, and it’s used to answer difficult questions for which you are not quite prepared. How well this works for you depends, again, on advance preparation. Staying on message means having a consistent message you want to communicate no matter what the question is. If your goal is to consistently communicate the contribution the library makes to student success or faculty research, then put together a short and easy to remember message that you can recite on demand – and ad lib to as needed. If an administrator or faculty member asks you a tough question about why we still need libraries or what you thought about the Chronicle article on lousy online catalogs, you can bob and weave your way past the first 10 or 15 seconds of response, have your transitional phrasing ready and then get on message. Here’s an example:

I did read that article and I have to agree that academic libraries can do a better job of [INSERT ISSUE/TOPIC] and in our professional association conversations we debate this issue frequently [UP TO THIS POINT YOU'VE REALLY SAID NOTHING OF GREAT SUBSTANCE - NOW GET TO YOUR MESSAGE] but what’s really important is that our library stays focused on doing everything it can to help our students achieve academic success [AT THIS POINT YOU ARE OVER ANY INITIAL NERVOUSNESS ABOUT HOW TO ANSWER THE QUESTION - NOW YOU CRUISE TO THE FINISH LINE] and that’s why we are seriously examining a number of new technology solutions that address the problem discussed in that article. Thanks for sharing your thoughts with me about this challenge our library faces.

Now that wasn’t so hard, was it? Of course it’s easy to write this stuff out when you have plenty of time to think about it – which is where you should probably start. Then when you get asked these questions in committee meetings and at the faculty senate where you’ll have little time to think about it – you’ll be ready to step up and show you’ve got presence.

Impact Factors Adjusted for Reality

An interesting study forthcoming in the September issue of C&RL tackles the question of how our scholarship is evaluated by tenure and promotion committees. As a tenured librarian in a department in which half of the faculty are currently working toward tenure, this question intrigues me. Fortunately, my non-librarian colleagues at my institution do not take a bean-counter approach to assessing scholarship. I’ve served on the committee and have seen first-hand that there’s no talk of “impact factor” and having published a book is not a mechanical substitute for evaluating the significance of a faculty member’s intellectual work and potential for future engagement with ideas.

The authors describe the way Oregon State University has adopted Boyer’s definition of scholarship – which embraces not just discovery of new knowledge, but application, teaching, and integration. After examining what librarians have been doing, they concluded the problem isn’t being productive, it’s explaining the “breadth and impact” of librarians’ scholarly work. This includes not only traditionally-published research, but additional modes of communicating ideas.

Blogs are vehicles to teach and communicate to both broad and specific audiences. Their format precludes them being taken seriously as scholarship in current tenure review processes, but their content often demonstrates engagement and suggests impact in ways rarely seen in the print library journal. This raises questions about the concept of format and vehicle. Expanding acceptance of new forms of communication along with reconsidering what constitutes scholarship will benefit librarianship as a whole. A first step is accepting open-access, peer reviewed journals as outlets of high impact and validity. The next step will be integrating non-traditional peer reviewed work such as blogs that have an active readership and generate comments and commentary.

The outsourcing of faculty evaluation by peers – relying on university presses and journal rankings to determine whether a colleague is worthy or not – has contributed to the problem libraries find themselves in: having to somehow fund access to a bloated body of research, much of which is only produced to gain job security. (Two years ago an MLA survey found a third of institutions required progress toward publishing a second book. This, when libraries’ budgets can’t keep up with bare necessities.)

Maybe in a backhanded way the work we do, documented in a way that people in other disciplines can understand, could provide a model for sanity.

CC-licensed image courtesy of Kristina B.