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August 2008
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Library As Place - For Air Conditioning Books

Here’s an interesting vision for the future of academic libraries from Adrian Sannier, Chief Technology Officer at Arizona State University. Sannier was the keynote speaker at the Campus Technology 2008 conference, and you can watch the video of his presentation, “A New American University for Next-Gen Learners” at the Campus Technology website. In his talk Sannier discusses strategies for putting in place groundbreaking plans that will serve the next generation of students. But in his vision, next-gens apparently don’t need physical libraries and the books they offer. He says:

If you were starting an educational institution right now would you build a giant air-conditioned building to house books? Is that what you would do? That’s what you did if you founded a university in the previous century. You made sure you could have as many books as you could possibly have. In fact that’s how you measure universities one to the next. How many books you got? If you were starting one today, how many books would you have? I know what I would do. I’d have none. I’d have zero. Well that would change my cost picture relevant to you and that would make my university’s knowledge so much more accessible to you both when you’re there and when you weren’t there. That kind of reinvention is what we’re talking about.

Later in the talk when Sannier is discussing his six ways to transform higher education he provides further advice on how to transform the academic library:

Here’s my favorite one. Burn down the library. C’mon, all the books in the world are already digitized. Burn the thing down. Change it into a gathering place, a digital commons. Stop air conditioning the books. Enough already. None of us has the Alexandria Library. Michigan, Stanford, Oxford, Indiana. Those guys have digitized their collections. What have you got that they haven’t got? Why are you buying a new book? Buy digitial. Enough. And let’s spend some more time making those things [Note: not sure if he means library buildings or collections] level, flat, transparent, so a single search turns up everything…Let’s just start releasing the stats…How many people are using the indicies we’re all paying so much for…

Keep listening and you’ll hear Sannier attack the traditional scholarly publishing system next. He’s with the librarians on that issue. Now, do I think Sannier really believes what he’s saying? Do I really think he advocates universities with no books and no library building? Yes, to an extent I think he’s really serious - not the part about burning down the library. If you can get past the objectionable hyperbole about the library Sannier has some messages we need to hear. As hard as it may be to believe that the top IT professional at a major research university could be so completely and utterly misinformed about the state of digitized libraries, I think Sannier really believes what he’s saying about book digitization. He also seems to have a poor understanding of how higher education works if he really believes that all 4000 U.S. colleges and universities have curriculums that are so alike that no student or faculty member will ever need any book other than the ones that Michigan and Stanford have digitized (and let’s not even get into his lack of knowledge about how Google Book Search really works or that academic libraries share their resources at cost-saving levels that would shame the gross inefficiencies of most campus IT departments).

But if I can put aside his anti-library rant for a moment, no doubt delivered to be intentionally controversial, I think he makes some good points. Academic libraries, as operated today, are increasingly unsustainable. None of us has the room or budget to meet all the just in case needs of our user community, and trying to get there is an exercise in futility. And he’s dead on when he says that we use the size of our book collections to judge who has the best library; in the age of outcomes assessment those traditional measures seem to grow more pointless. I’m actually glad that Sannier is sharing his views in public forums with his IT colleagues because it should serve as a warning to all academic librarians that the folks who control the networks and the technology may very well have it in for us. If academic libraries are being dismissed as one big book air conditioner then we better start doing some of our own transforming to make sure our operations are lean yet productive, and that we have the data to prove to the top administrators that our libraries deliver the best service for the tuition dollar. It must be shown that academic libraries directly contribute to students achieving learning outcomes and persistence to graduation.

But rather than make up your mind about Sannier and his radical vision for academic libraries based on my post, take some time and watch the video. There is no denying that he’s a dynamic speaker who will command your attention - and get you thinking about the future of higher education. Heck, you’ll probably still be in “WTF - did he really just say that” mode when he tells the audience to burn down the libraries - even after you heard it here.

The Letters And Titles You Add To Your Name

Not unlike the “we need tenure” / “we don’t need tenure” debate, librarians appear to be quite divided on whether members of our profession should add their degree(s) to business cards, on their e-mail signature or elsewhere. In a discussion taking place on this topic on friendfeed (thanks to StevenC for pointing to it) librarians are expressing their opinions on the merits of putting MLS or MLIS after their name and whether or not doing so is an act of pretension. The decision to add one’s degrees on the business card can have special implications in higher education. I think the question is not whether it is pretentious to do so, but whether there is any point in doing so at all.

For me the bottom line is that it should not be necessary to make a point of one’s degrees. All that should matter is whether or not you individually add value to the work and lives of others so that it gives them meaning, and whether you contribute to your organization’s capacity to deliver a great library user experience. But the reality of academia is that we all do carry different degrees, and that sharing which ones you hold can deliver a message and may have potential value to colleagues. Like the adoption of leadership techniques, the listing of degrees on a business card or signature file should be considered situational.

While you could add MLS or MLIS to your name, as some folks pointed out over at friendfeed, there’s a pretty good chance that your academic colleagues won’t know what it means or probably won’t care to know. Just last week I was reading a faculty blog post where the author indicated that some of the nicest people she encountered as a grad student were “the librarians at the checkout counter” - ouch! Heck, many faculty still without a clue as to who is a professional librarian and who isn’t. What might be of more interest is to specify subject masters degrees and advanced degrees. That could carry more weight with faculty and give them more insight into an academic librarian’s capabilities. I deal frequently with administrators from other campus offices, and occasionally faculty, and I think there is value in having them know I have an Ed.D. (I add that but not the MLS) - moreso with the administrators than the faculty I’m sure. In fact it sometimes leads to better relationships. I’ve gotten into some good conversations with fellow Ed.D. holders and those who ask questions about pursuing the degree. If I had just listed MLS some of those collegial relationships would probably have never developed.

For many academic librarians, a more relevant question may be what to do with an academic rank or title. Is it pretentious to add “Associate Professor” to the business card? More or less pretentious than adding MLS? Adding this to the business card or signature file is probably of greater value locally. There may be some worth in communicating one’s rank to the faculty. It may inform administrative colleagues that librarians can hold a faculty rank. But to use it in your communications with the library community, such as adding it to the title slide of your presentation, will likely strike some fellow librarians as pretentious. Why do other librarians need to know - or why should they care - that you hold a rank at your institution? Most of these titles are just assigned upon hiring, not unlike being assigned to the rank of L1 or Associate Librarian, and may have no bearing on any sort of contributions one makes in a professorial way. At a prior institution I worked I recall adjucts who would routinely - even those teaching their first semester - sign off on their e-mail as Professor Jones. Of course it was absurd and insulting to the tenured faculty.

I know that librarians who have these titles are proud to hold them, and many have worked hard to earn them. When I see “assistant professor” after a librarian’s name in a journal it tells me is that he or she is likely on the tenure track, but beyond that I believe it means little to most librarians. So in this great debate perhaps the rule of etiquette is this: In your own community - sure - go ahead and create an alphabet soup of degree abbreviations and add a helping of titles and ranks. But when we’re amongst our own, let’s drop that stuff. All we really need to know about each other is where we’re from and what we do there. Let our conversations lead to the discovery of our professional DNA.

The Meaning of Life (As it Applies to a First-Year Academic Librarian)

The title of this post isn’t exactly true: I’m not sure I’ll ever really know the meaning of life. But more importantly: I can now officially call myself a second-year librarian. Today is the anniversary of my start date in the world of academic librarianship. Coincidentally, I’m also teaching my first instruction session of the semester today. I didn’t plan it that way, but it seems appropriate, does it not? As I’ve been preparing for this first class and the start of the new semester, I’ve been thinking back to the amazing and overwhelming amount of information I’ve compiled in my head (and file cabinets) over the past year. To take a cue from last year’s guest poster, Lauren Jensen, I’d like to provide a brief summary of the most important things I’ve learned, in hopes that it will inspire the new batch of first-year academic librarians:

• Never be afraid to reach out to colleagues. I’ve sent “cold” emails to several librarians in the past year, asking about an instructional tool they’ve created, or an article they’ve written. Every response has been welcoming and helpful!

• Don’t underestimate your students. It’s possible, when starting out, that I pegged many students as having an “I could care less” attitude. I’ve learned that it’s not that they don’t want to learn, they just need to be engaged and challenged. I’m still learning how to accomplish that!

• Try [fill in the blank] at least once! You’ll never know if an idea will work if you don’t give it a shot. This could relate to a new way of assessing information literacy skills or a new service for faculty. At the very least, you’ll learn that you’re very good at revising. :)

• Just because you’re interested in publishing, doesn’t mean you have to start out with an article or a book. Try blogging, writing for your alumni newsletter, or contributing book or product reviews for a journal. These are all things I’ve accomplished in the last year, and now an article doesn’t seem quite so daunting.

• Take advantage of free online professional development! While I’m lucky that my institution will reimburse me for professional development relating to my job, I know that’s not something I can go crazy with. Thanks to the folks at SirsiDynix Institute, WebJunction, the TLT Group, and even ACRL, I’ve been able to attend dozens of free web seminars. These opportunities have definitely increased my awareness and made me a better librarian.

Well, that about does it for my final post. It’s been wonderful having the opportunity to share my thoughts and run my ideas by the ACRLog readers during my first year. Your insights and encouragement have been much appreciated, and I am happy to say that I’ve learned a thing or two from your comments. I need to thank Steven Bell, and the other regular ACRLog contributors, for occasionally adjusting their posting routine to give us new librarians a chance to contribute. On that note, I’d also like to congratulate my fellow new colleagues on successfully completing their first years! It’s been great knowing there are others out there just like me, and that although things have been both challenging and rewarding during our first years in the field, we can feel confident knowing that there is an amazing network of supportive colleagues only a phone call or email away. Have a great year everyone!

Fast? Slow? Timing? Luck? Contemplating The Secret To Success

The one time I wrote something on the personal side the nature of the post was achieving success in academic librarianship. I asked how you know if you are where you should be in your career? For the most part the response was positive, although a number of you, particularly the younger demographic, thought my formula for success depended too much on a slow but steady approach. Well, get ready to start hearing a whole lot more about the nature of success, what it takes to achieve it, and on what terms you should define your own interpretation of a successful career. I’ve recently come across some different perspectives on being successful or reaching your potential, and they are showing up in some fairly different sources.

One individual who will be driving the conversations about the nature of success is Malcolm Gladwell. Gladwell, best known for his popular books The Tipping Point and Blink, has a new one coming out this fall and according to a recent NYT article, it may be even bigger than those previous two books. A clue as to the book’s content appeared in a May New Yorker article by Gladwell titled “In the Air“. What we do know is that the book is titled “Outliers: Why Some People Succeed and Some Don’t” and that it promises to show that the ways we think about success and how it is achieved are all wrong. The clues suggest that Gladwell will make the point that success is often more about where you are at a particular point in time and whether you have the smarts, intuition and ability to spot the right opportunity and grab it “out of the air”. I think we all know there is something to this idea. In our profession the difference between success and mediocrity can be getting the right student internship, being on the staff at a library that has the right resources for a timely, innovative project or disseminating your ideas in a blog post ahead of a colleague with the same thoughts.

But even if you aren’t in the right place at the right time there may still be some strategies you can use to get on a better path to achieving success on your own terms. The key is to take personal responsibility for your career. That advice comes from an article in the July-August 2008 issue of Harvard Business Review titled “Reaching Your Potential” (subscription required). Career success, as defined in this article, is not necessarily about getting to the top. Rather, the author says “It’s about taking a very personal look at how you define success in your heart of hearts and then finding your path to get there.” Getting there involves three accomplishments: knowing yourself; excelling at critical tasks; and demonstrating character and leadership. All careers, even the rewarding ones - as I said in my post - are a series of hills and valleys. This article wraps up by pretty much saying the same thing, but points out that the challenge for many of us is to not abandon our career plans when we hit the valleys. That’s when we each must take responsibility for the management of our own careers.

Finally, there may be something to gain from taking things slowly in your career. Though you may scoff at my source, an article in the August 2008 issue of Best Life talks about the virtues of taking it slow in life. As the author writes “Apparently, slower is the secret to success.” Surprisingly, there are more than a few things in life where you may actually do much better if you slow up and take your time. It can be difficult to be patient when it comes to career success, making a name for yourself, being in the limelight - whatever you want to call it. But sometimes being deliberate about taking your time can make a difference in whether or not you succeed. The opportunity for success you think will be gone for good if you fail to rush to “grab it out of the air” may only be replaced later on by an even bigger and better one.

So keep in mind that there is more than one path to success, and that career success is based on your own definition of what it is.

Reuse, Remix, Regret

An article in the Washington Post today raises an issue that is bedeviling colleges and universities. Where do you draw the line on plagiarism?

In this case, a student was expelled from a summer program abroad because, when writing about a film, his professor thought he inappropriately paraphrased his summary of the film from a Wikipedia article. Without commenting on the merits of this case - with only a newspaper article to go on, it’s hard to know all the nuances - this issue is one that plays out daily on campuses, and librarians are often called to weigh in. In fact, the WaPo asked for a librarian to comment.

Professors and librarians talk about plagiarism and other issues of academic integrity a lot more than they used to, said Barbie Selby, a university librarian, because research is so much easier to do now. It takes just a couple of clicks to copy and paste a passage from an online source into a paper, rather than going to the library, finding the right books and copying something by hand. Even unintentional mistakes are easier.

Online research is by far the most common practice now, Selby said, and it can be confusing. “We want to be as clear as possible about what is and isn’t acceptable,” she said. With digital sources, things wind up in notes without credit, and people are left unsure what came from where.

Is it true that “research is easier” in a digital environment, or that copying is easier? Or that it’s easier to get caught?

Maybe the fact that students are asked to write more from sources than in the past plays a role. As an organization of writing program administrators has pointed out, what is labeled plagiarism might quite often be better described as misuse of sources.

I have often wondered whether our zeal to prosecute plagiarism hasn’t somehow been infected by the RIAA’s efforts to stamp out music file sharing and the feds’ desire to “protect” us through ubiquitous surveillance. Though technology is often invoked as the culprit (giving rise to Digital Natives who are in need of a civilizing mission) it is technology that provides the damning evidence of wrongdoing. Not too long ago, a student who formed a study group at a Canadian university was nearly expelled from college because his teacher didn’t want students to work on problems together. Set aside that they were engaging in what their own university recommended as good study habits - they were caught because they met on Facebook instead of in the library, where their offense would likely go undiscovered.

Libraries exist to share knowledge. We need to help faculty do more than catch offenders. We need to help them understand how confusing it is, from their students’ perspective, to be invited to partake in knowledge, to see inquiry as a fundamental form of experiential learning, and then have their hands slapped for stealing. The delicate dance of knowing what is common knowledge and what needs to be cited is not obvious to the uninitiated, but the message is clear: knowledge is not yours.

Maybe it’s all Sir Isaac Newton’s fault. He’s the one who said he saw further “by standing on the shoulders of giants.” But, the scoundrel - he failed to acknowledge that he wasn’t the first to say it.